We all spend a lot of time talking about how critical it is in the project and portfolio management arena to communicate. About how to promote communication throughout the organization when doing project based work, and how we will get enough information out of our teams to report up to the stakeholders and satisfy their needs. But do we spend enough time planning exactly what should be discussed, beyond the "I did this," You do that," and "When will this be done?" questions/answers? I think we sometimes miss the real meaning of collaboration. It’s much more than a simple status update once a day/week. Your team is actively working on projects, and it’s a good bet they have some truly valuable feedback—isn’t it worth a bit of your time to listen to them?
As we all know, a team leader has a lot on his/her plate, not the least of which includes boosting individual team member productivity, team effectiveness, and overall organizational success. You’ve already seen to it that your team is comprised of all the right people, with the right skills, knowledge, and motivation; a focused group of pros that have a clear understanding of the deadlines, milestones, and expectations relative to the project. So, take advantage of all those wonderful minds.
Set a monthly team meeting that has nothing to do with milestones or deadlines, and everything to do with teaming and sharing ideas. Then open the floor to feedback. You can go into the meeting letting everyone know that any thoughts or suggestions that all agree have merit will be brought to the attention of the stakeholders, without offering any guarantees. This at least gives your people the opportunity to be heard. This alone should increase team cohesion, motivation, and productivity. Feeling like part of the project, and not just a cog in the project works, helps everyone feel like they have more of a vested interest in a successful outcome.
It becomes a win:win:win situation – your team is happier, management likes the camaraderie and output, and your job is just a bit easier.
Do you encourage your team members to offer their thoughts and feedback? How has it worked for you?
